Contact
Email support at support@solho.dev. For faster troubleshooting, include your device model, iOS version, app version, and a short description of what happened.
Scanning Issues
If bottle scanning does not work as expected, try using a well-lit photo where labels are visible. Make sure camera permission is enabled for SnapSip in iOS Settings.
Purchases and Subscriptions
Purchases are managed by Apple. You can manage, cancel, or restore subscriptions from your Apple App Store account settings. If premium access does not unlock after purchase, use restore purchases in the app settings and contact support if it still fails.
Privacy Requests
For privacy questions or data requests, email support@solho.dev. You can also review the Privacy Policy.